Privacy Policy

Information we collect

Sc7 Casino handles information that is needed to operate an online casino account and provide a safe, reliable service. The information collected can depend on the services used, the choices made on the website and the legal checks that apply to online gambling. Some information is provided directly by a player, while other information is created when the website or its services are used.

Account and contact information

When a player registers or updates an account, the site may handle details such as a name, date of birth, residential information, username, password, telephone details and email address. It may also keep records of player preferences, account settings, customer support messages and other information supplied during an account enquiry. This information helps create and manage the account, communicate about the service and respond to support requests.

Verification and security information

To support age, identity and account verification, the site may request documents or information that confirm a player’s identity or address. This can include verification documents and information used for security, fraud prevention and responsible operation of the service. Verification information is handled for the purpose for which it is collected and may be reviewed using specialist service providers where required.

Payment and transaction information

The site may record payment method details, deposits, withdrawals, wagers, account balances, transaction history and related payment checks. Payment information is used to process account activity, identify unusual or unauthorised transactions, provide account records and meet applicable legal and security requirements. Where payments are handled by an external payment service, that provider may process information under its own privacy terms.

Device, usage and cookie information

When a player visits or uses the website, technical information may be collected, including an IP address, browser type, device type, operating system, approximate location, language settings, pages viewed, session information and interactions with the site. Cookies and similar technologies may be used to remember preferences, maintain sessions, support security, understand website use and improve performance.

How information is used

Personal information is used only for appropriate business, service, security and legal purposes connected with the operation of Sc7 Casino. The main reasons for handling information include:

• Creating, maintaining and administering a player account.
• Providing access to casino features and supporting account activity.
• Processing deposits, withdrawals and other account transactions.
• Carrying out identity, age and account verification checks.
• Detecting, preventing and investigating fraud, money laundering, collusion, abuse, account compromise and other suspicious activity.
• Protecting the website, payment processes, players and the integrity of the service.
• Providing customer support, responding to questions and resolving complaints or technical issues.
• Sending service messages about an account, security, transactions, changes to the website or other necessary operational matters.
• Understanding how the website is used so that its content, functionality, performance and security can be improved.
• Complying with applicable legal, regulatory, tax, accounting and record-keeping requirements.

Where marketing communications are offered, they may be sent in line with a player’s communication preferences and any consent or permission required. A player can choose not to receive promotional communications. Operational messages that are necessary to administer an account or provide important service information may still be sent.

When information may be shared

Information may be shared with trusted service providers that help operate the website and provide services such as payment processing, identity verification, fraud monitoring, technology, hosting, customer support, communications and security. These providers should receive only the information needed for their role and are expected to handle it securely and appropriately.

Information may also be disclosed where this is reasonably necessary to protect the rights, property or safety of players, the website or other people; to investigate suspected unlawful or harmful activity; or to respond to a valid legal or official request. Information is not shared for unrelated purposes without an appropriate reason or permission where permission is required.

Security of information

Reasonable administrative, technical and organisational safeguards are used to protect personal information from unauthorised access, loss, misuse, alteration or disclosure. Access may be limited to people and providers who need information for their work. No website, internet connection or electronic storage system can be guaranteed to be completely secure, so players should use a strong password, keep login details private and contact support promptly if they suspect unauthorised account activity.

Cookies, communications and retention

Cookies and similar technologies

Cookies are small files or similar technologies placed on a device when a website is visited. Some cookies are necessary for functions such as account access, session management, security and remembering choices. Other cookies may help understand website traffic, measure performance, remember preferences or support relevant communications.

Players can manage or restrict cookies through their browser settings. Blocking or deleting cookies may affect how parts of the website work, including account access or saved preferences. Browser controls can normally be used to view, remove or limit cookies, although the available options vary between browsers and devices.

Marketing choices

A player may be able to control promotional messages through the unsubscribe option in a marketing communication, account preferences or by contacting privacy support. Withdrawing consent to marketing will not generally affect the lawfulness of processing that took place before consent was withdrawn. It may also take a reasonable time for an updated preference to apply across all communication systems.

How long information is kept

Personal information is kept for as long as it is reasonably needed for the purposes described in this policy, including account administration, security, dispute handling, reporting and service improvement. Some records must be kept for a period required by law even after a player closes an account or asks for information to be deleted. The length of that period depends on the type of record and the requirements that apply.

When information is no longer needed, it may be deleted, securely destroyed or anonymised. Information that is retained for legal, security or dispute-related reasons will continue to be protected and used only for the relevant purpose.

Your privacy rights and how to contact us

Players may have rights over the personal information held about them, subject to applicable requirements and reasonable identity checks. These rights can include asking for access to personal information, requesting correction of information that is inaccurate or incomplete, asking for deletion of information where it is no longer needed, and withdrawing consent to marketing.

Making a privacy request

To exercise a privacy right or ask a question about the handling of personal information, contact support@sc7casino.click. A request should explain what information or action is being requested and include enough detail to help locate the relevant account or records. Information may be requested to confirm identity before a request is completed. This helps prevent personal information from being disclosed to the wrong person.

• Access: ask for a copy of personal information held about you and, where appropriate, general information about how it is used.
• Correction: ask for inaccurate, out-of-date or incomplete account information to be corrected.
• Deletion: ask for personal information to be deleted where there is no continuing reason to keep it. Deletion may not be possible for records that must be retained for legal, security, accounting or dispute-related purposes.
• Withdrawal of marketing consent: ask for consent to promotional communications to be withdrawn. Service and security messages may still be necessary.
• Privacy questions or complaints: contact support@sc7casino.click with details of the concern so it can be reviewed.

Requests are considered in line with applicable privacy requirements. In some circumstances, access or deletion may be limited, delayed or refused where fulfilling the request could affect another person’s privacy, compromise security checks, interfere with fraud prevention, or conflict with a legal record-keeping obligation. If a request cannot be completed in full, the reason will be explained where appropriate.

Changes to this policy

This Privacy Policy may be updated when the website, services, information practices or applicable requirements change. The latest version published on the website will apply from the date it is made available. Players should review this page from time to time, especially before providing new information or using a changed service. Continued use of the website after an update may indicate acknowledgement of the revised policy, subject to any consent requirements that apply.